In-the-moment support

• Reach a licensed clinician by phone 24/7/365 when you call for assistance to help resolve work-related pressures, depression, stress, anxiety, grief, relationship problems, substance use or other emotional health concerns.

If you or someone you care about is struggling with a crisis and needs urgent support, please don’t hesitate to reach out for help. Call 911 immediately if it is a life-threatening emergency. There are also many organizations and hotlines dedicated to providing crisis support. A list of these resources can be found here.

Short-term counseling

• Receive a referral for up to six in-person or virtual (video) counseling sessions with a counselor who is available at a time and place that is most convenient for you.

Coaching

• Get assistance from a Coach to boost your emotional fitness, learn healthy habits, establish new routines, build your resilience and more.

Work-life benefits

• Access expert consultations for financial, legal and identity theft issues. Work-life specialists also provide referrals that help address everyday needs such as child or elder care, pet care, home improvement, auto repair, travel, education and housing needs.

Web portal and mobile app

• Get help navigating life’s challenges from the convenience of your computer, phone or tablet. Simply create a personal profile to access all the valuable information and resources your program offers.

Text therapy

• Exchange text messages, voice notes and resources Monday – Friday with a licensed counselor through the mobile and desktop app.

Self-guided digital therapy

• Strengthen your mental health and overall wellbeing at your own pace with self-guided digital resources and daily inspiration to foster meaningful and lasting behavior change.

Digital group support

• Join confidential moderated group sessions hosted by licensed counselors through the Virtual Support Connect platform on topics such as stress, grief, mindfulness, preventing burnout and more.

Mental Health Check In

• Take the guesswork out of your emotional fitness! Complete a short assessment and receive personalized guidance for accessing program support and resources.